How to Repair a Power Electric Recliners (Common Issues Fix)

Apart from being very comfortable and easy to use, Lazyboy power electric recliners are fairly simple to maintain as well. This is due to the fact that most of them are manufactured using the same components, which makes it easy to replace the damaged parts. Here are some of the most common issues, as well as a list of replacement parts you might need.

Motor Malfunctions
If the motor is slow, noisy, or completely unresponsive, start by unplugging the recliner for a few minutes to reset the system. If the issue persists, inspect the wiring and ensure there are no loose connections. Overheating motors may need a cooldown period before functioning again. If the motor still doesn’t work, check if the recliner is overloaded beyond its weight capacity.

Remote Control Problems
First, check the remote’s batteries and replace them if necessary. If it’s a wired remote, inspect the cable for any damage or loose connections. If the remote is wireless, try resetting it by turning off the recliner, unplugging it, waiting a few minutes, and then turning it back on. Some remotes need to be re-synced with the recliner—refer to the user manual for pairing instructions.

Mechanical Issues
If the recliner is stuck in one position, check for obstructions in the reclining mechanism, such as trapped objects or tangled wires. Apply lubricant to any moving parts if they seem stiff. If the recliner moves unevenly, inspect the frame for any bent or broken parts. Tighten any loose bolts or screws that might be affecting movement. If the mechanism is severely damaged, replacing the affected parts may be necessary. If the recliner has a manual release lever, try using it to reset the position.

Battery Backup Failure
If your recliner has a battery backup and it’s not working, check the battery’s charge level. Recharge or replace the battery if it is old or depleted. Ensure the battery connections are secure and free from corrosion. If the battery backup is not engaging during a power outage, verify that it is properly installed according to the manufacturer’s instructions. If replacing the battery does not resolve the issue, the backup system itself may be faulty and need replacement.

Loose in-line plugs
In up to 80% of cases, the problem with the power electric recliner is caused by loose in-line plugs. Fortunately for you, this has a very simple solution. Take a flashlight and use it to check the underside of your recliner. You will see wiring going around its base, and your job will be to check whether there are any loose connections. If you see one, even in the area around the motor, simply reconnect it and that should do the trick.

How to prevent loose in-line plugs
Once you have reconnected them, use electrical tape to secure the connections. This will prevent them from getting loose in the future, especially during the moving of the reclining mechanism.

Power surge
The second most common issue is caused by either by a power surge or an electrical storm. You can check whether this is the problem by looking for the green light most power electric recliners have. If it is not on, the motor of your chair is not getting any power. To resolve this, you will have to replace the transformer.

Preventing power surge
Plug your power electric recliner into a surge protector. These devices are made to prevent issues caused by power surges, which makes them a great investment for those who own this type of chair.

Cuts on the wires
If your chair stops working while it is closing, the issue is probably caused by cuts on the wires, especially if you see any sparks. The first thing you will need to do is locate the cut on the wiring on the underside of the recliner. Once you have found the cut, take the loose ends and intertwine them to reconnect the two pieces of wiring.

How to prevent cuts on wires
Apart from wrapping the wires with electrical tape, you can also use zip ties to fasten them to the frame of the recliner. This way you will prevent the cuts from happening again, and save yourself the time you would otherwise spend resolving these issues.

Overuse and Overloading
If your recliner is struggling due to frequent use or excessive weight, check the manufacturer’s weight limit and ensure it’s not being exceeded. Avoid putting unnecessary strain on the recliner by using it gently. Regularly inspect and lubricate moving parts to prevent premature wear. If components such as the motor or frame are overworked and showing signs of failure, consider replacing them before they break completely. Using the recliner within recommended limits and performing periodic maintenance can help extend its lifespan and prevent costly repairs.

Lazyboy Power Electric Recliner Replacement Parts
Belkin Outlet Surge Protector

Belkin Outlet Surge Protector
This device is designed to protect your recliner from damage caused by power surges. With 12 outlets, 500V and 3940 joules, it is even capable of protecting professional workstations. It comes with an 8-foot cord that makes it easy to incorporate into your space.

Okin Power Supply Cable

Okin Power Supply Cable
This cable is specially designed to connect the motor of your recliner to its power supply transformer. It is compatible with a wide range of products, and has a connector that features both round and flat ends.

Okin Replacement Transformer Kit

Okin Replacement Transformer Kit
If your power recliner chair needs a new transformer, this should be your first choice. The kit includes a power supply device, a power cord, and a motor to power supply cable. It is compatible with a wide range of devices.

Okin 2-Button Hand Control

Okin 2-Button Hand Control
Although it is not technically a replacement part, this little device might come in handy, especially if you don’t like lowering your recliner manually. It is compatible with a wide range of chairs, which makes it the ideal choice.

Okin Replacement Motor

Okin Replacement Motor
If you ever need to replace the motor of your power electric recliner, this is the brand you should choose. It can serve as a replacement for both Okin and Limoss motors, and it has very high customer ratings.

As you can see, a malfunctioning Lazyboy power electric recliner is not the worst thing that could happen to you. All the issues we have just described can be resolved in a matter of minutes, or in the worst case scenario, it could take you a couple of days to get the replacement part. And after that, you can just lay back, just like you did before it happened. That is just another benefit of owning this type of chair.

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18 comments | Add One

  1. Gene Pafford - 08/31/2016 at 10:34 pm

    Thanks for your help, Gene Pafford

  2. Floyd Reed - 10/28/2016 at 12:05 pm

    I have a electric lazy boy and my dog chewed the cord for the controller and it has 10 buttons and I can’t find one. Please help.

  3. sharon - 01/13/2017 at 11:40 am

    headrest will not adjust. Can hear the motor run but won’t move. everything else works lumbar recline etc.

  4. Laura Ritter - 06/6/2017 at 11:01 am

    Does the light turn off of my hand controller?

  5. Rick - 12/31/2017 at 3:45 pm

    How do I know for sure if the problem is in the motor or the transformer? The chair can’t seem to lift it’s own weight. We got it to work a time or two, but it won’t stay working. Is the motor bad? Or, the transformer just not getting enough power to it?

  6. Sharon - 02/23/2018 at 9:42 am

    The power recliner works but you can manually lift the leg rest up. Howdo you fix that so its stable

  7. David - 04/3/2018 at 6:16 am

    My controller won’t operate the chair. It light’s up but when I press the buttons. The lights go out, like there is no power. Is this just a bad connection or is the controller bad?

  8. Melanie Anne - 04/29/2018 at 7:14 pm

    Once the recliner’s feet were up, they wouldn’t come down again. Pressing down on the remote will recline the back but pressing up on the remote will not lower the feet. What part do I need to replace?

  9. GC - 10/21/2018 at 6:07 pm

    The footrest on electric powered recliner doesn’ Come all the way up and seems to be declining when putting backrest down?

  10. Ray Corey - 10/24/2018 at 4:58 pm

    My Lazy Boy power recliner headrest quit working. I can hear the motor working but the headrest won’t adjust.
    When I cleaned under the chair I found a clip/pin which, I suspect, pinned some parts together. How do I access the headrest mechanism to fix it ?

  11. James - 12/5/2018 at 12:05 am

    I have a Lazyboy recliner and the piston which raises the foot pad has stopped working. The rest of the actions work ok. Is there anything I can do. The connections seem ok.
    Regards

  12. Phil - 02/3/2019 at 9:43 pm

    Melanie Anne – 04/29/2018 at 7:14 pm
    “Once the recliner’s feet were up, they wouldn’t come down again. Pressing down on the remote will recline the back but pressing up on the remote will not lower the feet. What part do I need to replace?”

    Take apart the controller and see if you have a broken (I think orange) wire…or whatever wire has broken loose. If you have a friend or family member handy with a soldering iron, repair the the wire. I have had to repair mine twice. I’ve also had to replace two linear actuators and two clevis mounts. Today, the actuator for the headrest broke. I just had worked on other mechanisms last week. These are less than four years old.

    I would never buy these again…ever.

  13. Pat - 03/16/2019 at 1:58 pm

    The button on the remote control will not lower the foot rest. The other buttons work.

  14. Harold S Shorts - 01/7/2020 at 1:07 pm

    What does E68 mean? when trying to operate chair e68 appears on hand control.

  15. Robert Moyer - 03/31/2020 at 4:14 pm

    Model no: powerconverter-light-ZH-BAT
    Date code: 09, 17, 2015

    Chair worked fine up until now. Power light on power code/box.
    Now no power to the remote unresponsive movement.
    Do i have to replace the remote or is there some sort of reset i can perform?

  16. Helen Howell - 02/4/2021 at 3:24 pm

    The headrest will not move but we can hear the motor running. I checked most of the connections unless there is one up inside where I can’t see it.

  17. Henry Stark - 12/22/2021 at 3:19 pm

    Same problem as #16 . The headrest will not move but we can hear the motor running. I checked most of the connections unless there is one up inside where I can’t see it.

  18. Donna - 07/15/2023 at 9:13 am

    My power cord pulled out from the motor. How can I rewire it to the motor

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